WEBSITE TERMS AND CONDITIONS
1. INTRODUCTION
These Terms and Conditions govern the use of the Bright Delight Cleaners Ltd website and services.
By accessing our website or booking our services, you agree to be bound by these Terms.
2. SERVICES
Bright Delight Cleaners Ltd provides services including:
- Domestic Cleaning
- Commercial Cleaning
- Office Cleaning
- Deep Cleaning
- End of Tenancy Cleaning
- Carpet Cleaning
- After Builders Cleaning
- Specialist Cleaning Services
Service availability may vary by location.
3. CUSTOMER RESPONSIBILITIES
Customers agree to:
- Provide accurate information
- Provide safe access to the property
- Ensure utilities are available where required
- Secure valuables and personal belongings
- Inform us of any hazards
4. QUOTATIONS
All quotations:
- Are based on information provided
- May be revised following site inspection
- Remain valid for 30 days unless otherwise stated
5. BOOKINGS
Bookings are confirmed only when accepted by Bright Delight Cleaners Ltd.
We reserve the right to refuse or cancel bookings where necessary.
6. CLEANING SERVICES
We shall perform services using reasonable care, skill and professionalism.
Cleaning results may vary depending upon:
- Property condition
- Surface types
- Existing staining
- Wear and tear
7. ACCESS
Where access is unavailable at the agreed time, additional charges may apply.
8. PAYMENTS
Payment terms shall be confirmed at the time of booking.
Failure to pay may result in suspension of future services.
9. CANCELLATIONS
Cancellation policies are governed by our Refund & Cancellation Policy.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Bright Delight Cleaners Ltd shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profits
- Business interruption
Nothing within these Terms excludes rights that cannot legally be excluded.
11. INTELLECTUAL PROPERTY
All website content including text, images, branding and logos remains the property of Bright Delight Cleaners Ltd.
12. WEBSITE USE
Users must not:
- Upload malicious software
- Attempt unauthorised access
- Submit false information
- Interfere with website operation
13. FORCE MAJEURE
We shall not be liable for delays caused by events beyond our reasonable control.
14. GOVERNING LAW
These Terms shall be governed by the laws of England and Wales.
15. CONTACT
Bright Delight Cleaners Ltd
Email: info@brightdelightcleaners.co.uk
Telephone: 0870 820 0041
Website: https://brightdelightcleaners.co.uk