ACCEPTABLE USE POLICY
1. INTRODUCTION
This Acceptable Use Policy governs the use of the Bright Delight Cleaners Ltd website, online services, enquiry forms, customer portals and communication channels.
By using our website or services, you agree to comply with this Policy.
2. PERMITTED USE
You may use our website for lawful purposes including:
- Obtaining information about our cleaning services
- Requesting quotations
- Booking cleaning services
- Contacting customer support
- Accessing customer information made available to you
3. PROHIBITED ACTIVITIES
Users must not:
- Provide false or misleading information
- Impersonate another person or organisation
- Upload malicious software, viruses or harmful code
- Attempt unauthorised access to systems or data
- Interfere with website functionality
- Use automated systems to extract website content
- Engage in unlawful, fraudulent or deceptive activities
4. COMMUNICATION STANDARDS
Users must not:
- Use abusive, threatening or offensive language
- Harass staff, cleaners or contractors
- Submit false complaints
- Use communication channels for unlawful purposes
Bright Delight Cleaners Ltd reserves the right to terminate communications where inappropriate conduct occurs.
5. INTELLECTUAL PROPERTY
All content published on our website remains the property of Bright Delight Cleaners Ltd unless otherwise stated.
Users must not copy, reproduce, distribute or commercially exploit website content without written permission.
6. BREACH OF POLICY
Where this Policy is breached, we may:
- Restrict access
- Suspend services
- Cancel bookings
- Report unlawful conduct to relevant authorities
- Pursue legal remedies where appropriate
7. CHANGES TO THIS POLICY
We may update this Policy from time to time.
The latest version will always be published on our website.
8. CONTACT
Bright Delight Cleaners Ltd
Email: info@brightdelightcleaners.co.uk
Telephone: 0870 820 0041
Website: https://brightdelightcleaners.co.uk
© Bright Delight Cleaners Ltd. All Rights Reserved.