HEALTH & SAFETY POLICY
1. POLICY STATEMENT
Bright Delight Cleaners Ltd is committed to protecting the health, safety and welfare of:
- Employees
- Cleaners
- Contractors
- Customers
- Visitors
We aim to provide a safe working environment and comply with applicable health and safety legislation.
2. RESPONSIBILITIES
Management shall:
- Promote safe working practices
- Provide appropriate training
- Conduct risk assessments
- Monitor health and safety performance
Employees and contractors must:
- Follow safety procedures
- Use equipment correctly
- Report hazards promptly
- Co-operate with health and safety requirements
3. RISK ASSESSMENT
Risk assessments may be undertaken for:
- Domestic cleaning
- Commercial cleaning
- Office cleaning
- Deep cleaning
- Use of cleaning chemicals
- Manual handling activities
4. SAFE WORKING PRACTICES
Cleaning operatives must:
- Use approved cleaning products
- Follow manufacturer instructions
- Use personal protective equipment where required
- Avoid unsafe working practices
5. CUSTOMER PREMISES
Cleaning staff may refuse work where:
- Conditions are unsafe
- Hazardous substances are present
- Aggressive behaviour occurs
- Significant health and safety risks exist
6. ACCIDENT REPORTING
Accidents, incidents and near misses should be reported promptly and recorded appropriately.
7. TRAINING
Bright Delight Cleaners Ltd aims to provide appropriate health and safety training relevant to each role.
8. REVIEW
This Policy shall be reviewed periodically and updated where necessary.
Approved by:
Director
Bright Delight Cleaners Ltd





