Privacy Policy

Privacy Policy

1. Introduction

Bright Delight Cleaners Ltd

(“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our cleaning services.

We process personal data in accordance with the UK GDPRand the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

Information you provide to us

• Full      name
• Email      address
• Phone      number
• Home      or business address
• Service      details or enquiries

Information collected automatically

• IP      address
• Browser      type and device information
• Website      usage data through cookies

3. How We Use Your Information

We use your personal data to:

• Provide      and manage our cleaning services
• Respond      to enquiries or service requests
• Schedule      appointments
• Send      service confirmations or updates
• Improve      our website and services
• Comply      with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contractual      necessity – to provide requested cleaning services
• Legitimate      interests – to improve our services and communicate with customers
• Legal      obligations – when required by law
• Consent     – for marketing communications where applicable

5. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Employees      and subcontractors providing cleaning services
• IT      and website service providers
• Payment      processors
• Legal      or regulatory authorities when required by law

All third parties are required to respect the security of your personal data.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your data will only be retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access      your personal data
• Request      correction of inaccurate data
• Request      deletion of your data
• Restrict      or object to data processing
• Request      transfer of your data (data portability)
• Withdraw      consent where applicable

To exercise any of these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Bright Delight Cleaners Ltd
Address: 321-323 High Road,, Chadwell Heath, Essex RM6 6AX
Email: info@brigtdelightcleaners.co.uk
Phone: 08708200041